bk3 Privacy Policy

Your privacy at a glance

bk3 may use the information necessary to operate the Services, verify accounts, complete transactions, maintain security and comply with applicable obligations. Not all information is collected from all users; The amount of information may vary depending on the facility used, verification status and type of request.

1. What information we may receive

Account and contact information

Name, date of birth, mobile number, email, address, user ID and messages or complaints sent by you may be obtained during registration or support. Identification or related proof may be requested if necessary to confirm age, identity or account ownership.

Transaction and Payment Information

Deposit, withdrawal, payment method, transaction number, amount, time and transaction status may be used for processing or resolving disputes. Payment service providers may handle certain information directly; Therefore their own privacy terms may also apply.

Device, log and usage information

IP address, device type, browser, operating system, language, approximate location, access time, pages viewed, error information and security logs may be automatically generated. They help keep the site up and running, understand the cause of problems, and detect unauthorized use.

Information that you send

Messages sent, attachments, verification replies and complaint details may be saved while seeking support. Do not send passwords, full security codes or unnecessary financial information in any support message.

2. Where the information comes from

• From you: Through registration, profile, verification, transaction or support request.
• From your device and usage: From cookies, security logs and technical information about site usage.
• From service partners: From payment, identity verification, fraud prevention or technical service results.
• From public or legitimate sources: From an identity or risk verification source approved in applicable regulations.

3. Why the information is used

The basis for using information may be the need to provide services, legal obligations, security and fraud prevention legitimate interests, or where necessary, your consent. Necessary explanation or consent will be given before the information is used for any new inconsistent purpose.

4. Cookies and your preferences

Cookies and similar technologies can remember login status, keep pages active, understand security signals, and measure site usage. Some cookies are essential to the service; Other cookies may be used for preferences or statistics.

You can delete or turn off cookies from the browser settings. However, disabling essential cookies may prevent login, security verification or some features from working properly. Change your preferences wherever separate consent controls are provided.

5. With whom information may be shared

bk3 does not collect personal information for the purpose of selling it for money. However, information that is minimally necessary to complete certain tasks may be shared with the following parties:

• payment and transaction service providers;
• provide identity, age, security or fraud verification services;
• hosting, communications, analytics and customer support providers;
• Authority pursuant to law, court order or lawful government request;
• Potential or new operators under appropriate confidentiality conditions in case of business restructuring.

The Service Provider is required not to use the information outside of the prescribed functions, but their own legal obligations may apply.

6. How long information is kept

The same time frame does not apply to all information. Information is retained in consideration of account status, type of information, transaction and accounting needs, security, dispute resolution and applicable laws. Information may be deleted, de-identified or placed in restricted access storage when no longer needed.

Closing an account may not delete all data immediately. Some records may be kept for as long as necessary for fraud prevention, legal claims, accounting or regulatory obligations.

7. Information Security and Incident Response

bk3 aims to use administrative and technical measures such as access control, connection protection, monitoring, backup and limited access to personnel according to the sensitivity and risk of the information. Security measures are reviewed over time, but no Internet-based system is completely risk-free.

It's also important that you use strong and distinct passwords, keep security codes secret, and report unauthorized access quickly. If the confirmed event poses a significant risk to the user, investigation, damage limitation and necessary notification measures will be taken in accordance with the applicable rules.

8. Your Rights and Procedures for Requests

You may have the opportunity to view personal information, request a copy, correct errors, delete unnecessary information, limit certain uses, object, withdraw consent, or request information in portable form, subject to applicable laws and circumstances. Unsubscribing from promotional messages may also result in urgent account or security messages.

9. Information on minors

bk3 Services are not intended for persons under 18 years of age. Contact us immediately if you believe a minor's information has been entered incorrectly. After verifying the complaint, action may be taken to limit or delete the information and close the respective account as per the applicable rules.

10. Processing of data outside the country

Information may be processed in other countries due to the location of technology or service partners. In such cases the nature of the information, the responsibilities of the recipient and the applicable safeguards are considered. Specific questions about the transfer can be found at the privacy contact address.

11. Changes to this Policy

This policy may be updated as services, technology or legal requirements change. The new date will be given in the changed policy. Efforts will be made to provide additional notice through appropriate means of changes that may materially affect user rights or use of information.

12. Privacy Requests and Communications

If you have questions about this policy, stored information or your rights [email protected] Enter the address. Briefly describe the limited portion of the registered identity, the type of request, and the problem in the message. Do not send passwords, full security codes or unnecessary credentials.

Response and resolution times will depend on the complexity of the request, identity verification and applicable obligations. If there is an earlier message on the same subject, mention its date or source, so that the request can be followed up properly.